Privacy Policy
Last updated: June 2025 Ā· Compliant with Thailand PDPA B.E. 2562
1. About This Policy
PrimeNova Digital Solution ("PrimeNova", "we", "us") is committed to protecting your personal data in accordance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA). This policy explains how we collect, use, and protect the information you share with us when visiting primenova.asia or contacting us through any channel.
2. Data We Collect
When you submit an inquiry or contact us, we may collect: ā¢ Full name ā¢ Business or company name ā¢ Email address ā¢ Phone number ā¢ Service interests and project details you voluntarily share We do not collect sensitive personal data (as defined under PDPA Section 26) without explicit consent.
3. Purpose of Collection
We collect and process your personal data solely for: ā¢ Responding to your inquiry and providing a quote ā¢ Communicating about projects and services ā¢ Sending relevant updates you have opted into ā¢ Improving our website experience (via analytics cookies, only with consent) We will not use your data for any purpose beyond what you authorised at the time of submission.
4. Legal Basis
We process your data based on: ā¢ Contractual necessity ā to fulfil a quote request or service agreement ā¢ Legitimate interests ā to respond to business inquiries ā¢ Consent ā for marketing communications and non-essential cookies (you may withdraw at any time)
5. Data Sharing
We do not sell, rent, or trade your personal data. We may share data with: ā¢ Trusted service providers (e.g. email platform, CRM) solely to operate our business ā¢ Legal authorities if required by Thai law All third parties are bound by confidentiality obligations.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purpose for which it was collected: ā¢ Inquiry data ā 2 years from last contact ā¢ Client project data ā 5 years for accounting and legal purposes After these periods, data is securely deleted or anonymised.
7. Your Rights Under PDPA
As a data subject you have the right to: ā¢ Access ā request a copy of your personal data we hold ā¢ Correction ā ask us to correct inaccurate data ā¢ Deletion ā request erasure of your data ("right to be forgotten") ā¢ Restriction ā request we limit processing in certain circumstances ā¢ Data portability ā receive your data in a structured, machine-readable format ā¢ Objection ā object to processing based on legitimate interests ā¢ Withdraw consent ā at any time, without affecting prior processing To exercise any of these rights, contact us at the details below. We will respond within 30 days.
8. Cookies
Our website uses: ā¢ Essential cookies ā necessary for the site to function (always active) ā¢ Analytics cookies ā help us understand how visitors use the site (only with your consent) You can change your cookie preference at any time by clicking "Cookie Settings" in the footer, or by clearing your browser cookies.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our database is hosted on Supabase with row-level security and encrypted connections.
10. Contact & DPO
For any privacy-related requests or questions, please contact: PrimeNova Digital Solution Email: contact@waiyanaung.info Phone: +66 80 563 1811 Bangkok, Thailand We aim to resolve all requests within 30 days. If you believe we have not handled your request correctly, you have the right to lodge a complaint with the Personal Data Protection Committee (PDPC) of Thailand.
Ā© 2026 PrimeNova Digital Solution Ā· Bangkok, Thailand